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Livingspace Help Center

An overview of online sales, promotional and discount rules.

Sales + Giveaways

Which payment methods do you accept?

Do you offer Financing?

When will I get my order?

What is a Pre-order?

I've changed my mind. Can I cancel my order?

Do you offer free shipping?

Does my purchase come with a warranty?

What happens if my product is delivered damaged?

Do you offer trade discounts?

Can I browse all Livingspace reviews in one place?

Lead Time

Local Delivery

Domestic Shipping

In-Store Pick Up

Remote Delivery

Change Delivery Method and/or Shipping Address

Expedited Shipping

Signature Verification for Deliveries

Address Accuracy

International Deliveries

Shipping + Delivery

Cancellation Policy

Return Policy

Exchange Policy

Price Adjustments

Damage to Packaging and Contents

Damage to Contents Only

Returns + Refunds

Which items are in-stock and ready-to-ship?

What is the lead time for ready-to-ship items?

Stock Inquiries

What benefits are included in the Trade Program?

How do I apply for the trade program?

How do I get in touch with questions?

Trade Accounts

How can I check the status of my order?

Is Livingspace associated with Living Spaces in the US?

Will I be charged a US tariff for an item shipped from the manufacturer?